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Cruise ships at anchor below the cliffs of Santorini

Ports and Tenders

How the ship arrives decides how easily you get ashore.

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How the ship arrives in port decides how easily you get ashore. Here is what to know before you choose an itinerary.

Docked Ports

In a docked port the ship ties up alongside a pier, and guests walk or roll down a gangway onto the quay. This is by far the easiest arrangement for wheelchair and scooter users. Even so, the gangway angle changes with the tide and with which deck the gangway is attached to, so a slope that is easy in the morning can be steep by afternoon. Crew members are usually on hand to help, and the ship may move the gangway to a different deck to reduce the angle.

Pier leading to docked cruise ships
Where the ship docks at a pier, getting ashore is usually a level or gently sloping walk or roll.

Some large ports have long piers or a terminal some distance from the town. Ask whether there is an accessible shuttle, and whether taxis at that port include wheelchair-accessible vehicles.

Tender Ports

Tender boats in a harbor
Tenders ferry guests between an anchored ship and the shore.

Where a port has no suitable pier, the ship anchors offshore and guests travel to land in tenders — small boats, often the ship’s own lifeboats. Stepping from the ship’s platform into a moving tender, and from the tender onto a landing stage, can involve a gap and a step down or up.

Whether a wheelchair user can tender depends on the tender design, the landing, the sea conditions on the day and the crew’s safety judgment. Some tenders can take a folding manual chair if the guest can transfer and take a few steps; scooters and power chairs often cannot go. The decision is usually made by the ship on the day, so it is wise to have a plan for staying aboard in tender ports — many people enjoy a quiet ship.

Choosing an Itinerary

When you compare cruises, look at each port and ask the cruise line or your advisor whether the ship docks or tenders there. A seven-night sailing with six docked ports is a very different trip for a wheelchair user from one with three tender stops. Ports can change from one sailing to the next, so ask again before you travel.

Accessible Shore Excursions

  • Excursion descriptions usually include an activity level. Look for tours marked as suitable for guests with limited mobility or wheelchair users.
  • Ask whether the vehicle has a lift or ramp, or whether you will need to climb steps and fold your chair.
  • Check the terrain: cobblestones, steep old towns and sand can be hard going even on a short walking tour.
  • Private, accessible tours booked through specialist local operators can be a good alternative to group tours.
  • Always build in plenty of time to return before the all-aboard time.

Planning shore days in detail? Our sister site Shore Activities covers port tours worldwide, and our river companion site Accessible River Cruises covers riverbank docking.

Want an Itinerary With Easy Ports?

Our cruise advisors at Mister Cruise will look for sailings that dock rather than tender and send free quotes.

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